I don’t like to tell people what they need to do at all because everyone should do what they supposed to do especially if their job or something under their responsibility. What if they don’t know what they do?
No one knows what they they do in the beginning anyway. All they do search it and find the right answers. How they do it?
If they have a smartphone (now everyone smartphone users has a decent internet or WiFi access), nobody needs to help them out.